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Terms and Conditions

1. General Information

These Terms and Conditions govern the use of services provided by Schnicks Casino (the “Company”) within its physical gaming establishments (“Gaming Halls”) located in Germany.

By entering any Schnicks Casino venue and using its gaming equipment, you (“Player”, “Guest”) agree to comply with these Terms.

2. Changes to Terms

The Company reserves the right to update or modify these Terms at any time. Updated versions will be made available within the Gaming Halls or on official communication channels.

Continued use of services after changes implies acceptance of the revised Terms.

3. Eligibility and Admission

  • Entry is permitted only to individuals aged 18 years or older in accordance with German law.

  • Valid identification may be required upon entry.

  • Access may be denied to individuals listed in national self-exclusion systems (e.g., OASIS).

  • The Company reserves the right to refuse entry without providing a reason.

4. Responsible Gaming

  • Schnicks Casino promotes responsible gambling practices.

  • Players are encouraged to set personal limits.

  • Gambling should be considered entertainment, not a source of income.

  • Assistance for gambling-related issues is available through official German support services.

5. Gaming Machines and Availability

  • The Gaming Halls primarily offer slot machines licensed under German regulations.

  • Game availability may vary by location.

  • Certain machines or features may be temporarily unavailable due to maintenance or legal requirements.

6. Stakes, Limits and Winnings

  • All gaming activities are subject to German gambling regulations.

  • This includes:

    • maximum stake limits

    • spin duration requirements

    • loss limits per hour

  • Winnings are paid according to machine rules and legal payout structures.

7. Bonuses and Promotions

  • Promotions, if available, may include:

    • in-hall tournaments

    • loyalty rewards

    • complimentary services

  • All promotions are optional and subject to specific conditions announced on-site.

8. Payments and Transactions

  • Machines operate using cash or approved payment systems in accordance with German law.

  • Players must use only their own funds.

  • Third-party payments are strictly prohibited.

9. Fees and Taxes

  • Players are responsible for complying with any personal tax obligations related to winnings, if applicable.

  • Schnicks Casino does not provide tax advice.

10. Liability Disclaimer

  • Gambling involves financial risk. The Company is not responsible for player losses.

  • The Company is not liable for:

    • technical malfunctions

    • machine errors

    • interruptions in service

  • In case of system errors, incorrect payouts may be adjusted.

11. Conduct and House Rules

  • Players must behave respectfully within the Gaming Hall.

  • The following are strictly prohibited:

    • aggressive or disruptive behavior

    • attempts to manipulate machines

    • fraud or collusion

  • Violation may result in removal from premises and banning.

12. Anti-Fraud Policy

  • Any attempt to exploit systems or manipulate results is prohibited.

  • The Company reserves the right to:

    • deny winnings

    • remove access

    • report illegal activity to authorities

13. Surveillance and Security

  • Gaming Halls are monitored by video surveillance for security and compliance purposes.

  • By entering the premises, you consent to such monitoring.

14. Complaints

  • Complaints may be submitted directly to staff on-site.

  • The Company will review all complaints fairly.

  • Internal records and machine logs are considered final in dispute resolution.

15. Player Status

  • As Schnicks Casino does not operate online accounts, dormancy policies do not apply.

  • Player tracking is handled through local loyalty systems.

16. Transfer of Rights

Players may not transfer any rights or claims against the Company to third parties.

17. Miscellaneous

  • These Terms are governed by the laws of Germany.

  • If any provision is found invalid, the remaining Terms remain in effect.

  • Official language of interpretation is German.

18. Contact Information

For any inquiries, please contact staff directly at the Gaming Hall or refer to official Schnicks Casino communication channels.